Up to $5,000 AUD
Responsible Gaming
Gambling should remain entertainment
Online gambling involves risk. There is no guaranteed strategy, system or outcome, and a game result cannot be predicted by previous results. Each wager has the potential to result in a loss. For this reason, you should only gamble with money you can afford to lose after your essential living costs and other financial commitments have been met.
Casinonic Casino encourages Australian players to view gambling as paid entertainment rather than a source of income. Gambling is not a suitable way to pay bills, repay debts, build savings or recover money that has already been lost. Chasing losses can lead to larger wagers, longer sessions and decisions that may not reflect your normal judgement.
Before you play, consider whether you are in a suitable state of mind. Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or other substances, or trying to escape personal difficulties. Taking a break can help you make clearer decisions and keep gambling in perspective.
Practical ways to stay in control
- Set a spending limit before you begin and do not increase it during a session.
- Set a time limit and take regular breaks away from your screen.
- Keep gambling money separate from money needed for rent, food, bills, savings or family expenses.
- Do not borrow money, use credit for gambling or sell possessions to continue playing.
- Never chase losses or increase your stakes to try to win back money.
- Keep a record of how much time and money you spend gambling.
- Balance gambling with work, study, family, friends and other activities.
- Do not gamble when your judgement may be affected by alcohol, medication or other substances.
Recognising signs of gambling harm
Gambling harm can develop gradually, and it may not always be obvious at first. A change in how often you play, how much you spend or how you feel about gambling may be a sign that extra support is needed. You do not need to wait for a crisis before taking action.
Consider taking a break and seeking help if any of the following situations apply to you:
- You spend more time or money gambling than you planned.
- You think about gambling frequently or feel restless when you cannot play.
- You increase your bets because smaller wagers no longer feel satisfying.
- You try to win back losses by gambling more often or with larger amounts.
- You hide your gambling, losses or account activity from family and friends.
- You borrow money, use household funds or miss payments because of gambling.
- You feel anxious, guilty, irritable or low after gambling.
- You argue with people close to you about your gambling.
- You neglect work, study, relationships, health or other responsibilities.
- You have tried to reduce or stop gambling but found it difficult.
One sign does not automatically mean that you have a gambling problem, but several signs should be taken seriously. Speaking with someone early can make it easier to regain control. Support is confidential in many settings, and you can choose whether to involve a trusted person, a professional counsellor or a specialist gambling support service.
A simple self-check
Ask yourself whether gambling is affecting your finances, relationships, mood, sleep or daily responsibilities. Think about whether your behaviour has changed over time and whether you feel able to stop when you decide to stop. Honest answers can help you identify a need for a break or further support.
Tools and account controls
Casinonic Casino may make responsible gaming tools or account controls available to help players manage their activity. Depending on the options available on your account, these controls may include deposit limits, wagering or loss limits, session reminders, reality checks, cooling-off periods or temporary account closures. Availability and operation can vary, so review the information shown in your account and ask support for general guidance if you are unsure how a control works.
A limit works best when it is set before gambling begins. Choose an amount and timeframe that reflect your personal budget, and do not treat a limit as a target to spend. A limit should never be increased simply because you have lost money or want to continue playing.
Taking a break or closing your account
If gambling is becoming difficult to manage, consider taking a cooling-off break or asking for your account to be closed. During a break, do not open another account or use another person's account to continue gambling. If you believe you need ongoing protection, account closure or self-exclusion may be more suitable than a short pause.
Requests to restrict or close an account should be made through the available account or support channels. We may need to confirm your identity and follow applicable procedures before applying a restriction. Account controls are not a substitute for professional help, and you should also contact an appropriate support service if gambling is causing financial, emotional or relationship difficulties.
Protecting your account
- Keep your password and account information private.
- Do not allow another person to use your account or payment method.
- Use personal spending funds rather than shared funds without permission.
- Review account activity and payment records regularly.
- Tell us promptly if you notice activity that you do not recognise.
- Keep your contact and identification information accurate where required.
Getting help and staying safe
If gambling is affecting you or someone close to you, consider speaking with a qualified health professional or an Australian gambling support service. These services can provide information, counselling, practical strategies and referrals. You may also wish to speak with a trusted family member, friend, financial counsellor or community support worker.
You can ask for help even if you are unsure whether your gambling is a serious problem. Support may assist with budgeting, reducing access to gambling, managing urges, dealing with stress and repairing relationships. If financial concerns are involved, do not take further risks to recover losses. Consider obtaining independent financial advice instead.
If you feel at immediate risk of harming yourself or someone else, contact emergency services in Australia or attend the nearest hospital emergency department. If gambling is connected with threats, family violence or another immediate safety concern, prioritise your safety and seek urgent assistance.
Our approach
Casinonic Casino aims to support a safer gambling environment by providing responsible gaming information and encouraging players to make informed decisions. We may take steps where we identify concerns about a player's activity, account information, age, identity or ability to gamble safely. This can include asking questions, applying restrictions or suspending an account in accordance with applicable requirements.
Responsible gaming is a shared responsibility. We encourage you to use the tools available, keep your spending within a personal budget and contact us through the available channels if you need information about account controls. We cannot remove the risk inherent in gambling, but informed choices and early action can help reduce the risk of harm.
- Decide what you can afford before playing.
- Set a time and spending limit.
- Stop when your limit is reached.
- Do not chase losses or borrow to gamble.
- Take a break if gambling stops being enjoyable.
- Seek professional support if you are concerned about your gambling.